How the Northwest Cider Club Works

Got Questions? We have (some) answers!

If you don’t see the answer to your question, please email us at cider@pressthenpress.com.

Transition to Press Then Press

What do I need to do to keep getting NW Cider Club shipments?

Follow these 2 easy steps to keep getting cider:
2. Pick your club box and check out. That’s it!

Why do I need to sign up again with Press Then Press?

Press Then Press is the the nation’s premier on-line cider shop and a strong supporter of NW Cider Makers. To bring our members more benefits, better access to cider, and lower fees, NW Cider Association is partnering with Press Then Press to run NW Cider Club starting in 2024.

Press Then Press uses a different payment processor and we would never share your credit card information, so you need to take action to sign up with Press Then Press to continue receiving cider.

Learn more at nwciderclub.com/pressthenpress

Follow these 2 easy steps to keep getting cider:
2. Pick your club and check out.

What are the benefits of transferring my membership to Press Then Press?

  • Lower shipping rates and no more packaging fees
  • More one-of-a-kind cider options
  • Personalized box customization
  • Discounts on 400+ ciders year-round
  • In-person pickup/delivery to Seattle area customers
  • Faster fulfillment

Will I still get cider if I don't transfer my membership to Press Then Press?

No. As of March 2024, all NW Cider Club shipments will be sent out by Press Then Press. You must sign up with Press Then Press to continue receiving cider.

 

Shipping Questions

Can you ship to my state?

We can ship cider to most, but not all states. Please contact us at cider@pressthenpres.com with any questions.

We are currently only able to ship within the United States.

What does it cost to ship?

We do our best to keep shipping as low as possible and work with our partner carriers (UPS and FedEx) to provide us the lowest rates possible. At checkout during sign-up, you’ll be quoted a shipping fee that will be relatively consistent with each package you receive from us.

If you’d like an estimate of your shipping fee, please email your address and which club you want to join (Discover, Elevated, Discover 12, or Discover & Elevated) to cider@pressthenpress.com. We’ll respond with an estimate.

When will I receive my Cider Club shipments?

Club orders are scheduled to ship each March, June, September, and December.

In most cases, when you initially sign-up for a Cider Club membership with Press Then Press, we will immediately be able to ship you the most recent version of the Club box that you choose. If you sign up within 2-3 weeks of the next scheduled Cider Club box release, we may hold your order until that box is ready to go out. For example: If you sign up in early January, we will ship you December’s release and then your next box will come to you in March. If you sign up in late February, we will place your order on hold and ship you your first box in March. We will contact you at sign-up to confirm whether your first box will ship immediately or if we’ll apply that to the upcoming release. You can always tell us what your preference is by e-mailing cider@pressthenpress.com.

With each shipment, you will receive an e-mail from cider@pressthenpress.com with a tracking number once your order has been prepped for shipment, and your package will be picked up the next business day by one of our partner carriers (UPS and FedEx). Shipments make it from our warehouse to nearly anywhere on the West Coast within 1-2 business days of pickup; to the Mountain West in approximately 3 business days; to the Midwest within 3-4 business days; and to the East Coast within 4-6 business days. In some cases these estimates may vary depending on how remote or how far from a regional distribution center your delivery address is.

How many times will UPS or FedEx attempt to deliver my package?

UPS or FedEx will attempt to deliver the package 3 times, usually on consecutive days. If you miss all 3 attempts, your package will be held at a nearby facility for 5 days and you can pick it up there.

If you aren’t able to pick it up in time, the package will get returned to Press Then Press. If the cider gets returned to NW Cider Club, we’ll ask you if you want us to ship the cider out again (you’ll pay for shipping again) or issue you a refund for the cider less the return shipping fee.

I can’t be home to sign for the shipment:

These shipments do require a signature of an adult (21+) to complete the delivery. There are a few options:

  1. We can ship your cider club box to a nearby UPS or FedEx center for you to pick up at your convenience. The location will sign for your delivery and hold it for 5 days. Shipments not picked up within 5 days will be returned.
  2. We can hold your cider box and schedule a shipment for a day/date where someone 21+ will be able to accept delivery

PO Boxes & Military Addresses:

Deliveries are not allowed to these locations. We suggest having your package shipped and held for you to pick up from a FedEx or UPS location near you.

What if my shipment gets lost?

Contact us at cider@pressthenpress.com and we’ll take care of you.

What if my shipment is damaged?

Contact us at cider@pressthenpress.com and we’ll take care of you.

I missed all the delivery attempts and the package is being returned. What can I do?

Contact us at cider@pressthenpress.com and we’ll take care of you.

Membership Details & Benefits

How often will I receive cider?

Club orders are scheduled to ship each March, June, September, and December. If you ever want more cider sent your way, we’ll happily help with more frequent deliveries! We carry more than 400 different ciders at Press Then Press and as a club member, you’ll benefit from discounts year-round on additional cider orders you place with us.

What's the difference between the clubs?

Visit the Explore page to see what’s included in the Discover and Elevated boxes each quarter.

  • The Discover Cider Club includes 6 ciders generally in 500 ml bottles, 16 oz cans, or 12 oz cans.
  • The Elevated Cider Club includes 4 ciders in large (wine-sized) bottles, generally 750 ml.
  • The Discover 12 Cider Club includes 2 of each of the ciders in the Discover Club, for a total of 12 ciders. You get more cider and save on shipping with this club.
  • The Discover & Elevated Cider Club includes 1 of each of the ciders in the Discover and the Elevated Clubs, for a total of 10 ciders. This club gives you the most variety and you’ll save on shipping.

Can I buy a gift membership(s)?

YES! Please go to pressthenpress.com to sign up for a gift membership.

For an ongoing membership, please purchase a subscription at pressthenpress.com Remember to enter the recipient’s name and address instead of your own on the signup form. Our system flags any order as a Gift when the name in the Billing details differs from the Shipping details. Subscription gifts by default will be on-going until you decide to pause or cancel the membership.

If you’d like to set up a one-time gift for a specific number of shipments, please e-mail us at cider@pressthenpress.com and we’ll take care of you. Pre-paying for a 1-year cider club subscription is a common example and we can set you up with a 1-time invoice to take care of that.

If you want to give a one time box, you can order one here.

Can I buy just one box?

YES! Please click here to purchase a one time box for yourself or to give as a gift. If you purchase a gift, remember to enter the recipient’s name and address instead of your own.

Can I skip a quarter or pause my membership?

YES! Just email cider@pressthenpress.com to skip a release or pause your membership. Please include how long you would like to pause your membership in the email.

How long does a membership last?

Membership is ongoing until you let us know you’d like to pause or cancel. Just email cider@pressthenpress.com to change your membership at any time.

How do I cancel my membership?

We’ll be sad to see you go but it’s easy to cancel. Just email <cider@pressthenpress.com to change or your membership at any time.

Do I have to be 21 or over?

Yes. You must be 21 or over to purchase and 21 or over to receive a shipment as this is “hard” cider.

I signed up, what’s next?

We will send you an email welcoming you to the club. Then each quarter you’ll receive an email to confirm your credit card and shipping address. If you want to make any changes, just follow the link in the email to update your account. Your card will get charged and you’ll receive a receipt. Next, the shipments will get processed and you’ll receive an email notifying you the package is on its way. A tracking number will be included in that email so you can track its progress and get excited for your cider to arrive!

I purchased a one time gift box for myself or someone else, what’s next?

Your credit card will be charged and you’ll receive an order confirmation. That email will let you know when the cider will ship. After your card is charged, the shipments will get processed and you’ll receive an email notifying you the package is on its way, including the tracking number. You can share that information with the recipient so they can track its progress and get excited for their sweet gift to arrive!

Cost & Refunds

Can I get a refund?

We are not able to provide refunds. If you received a damaged product contact cider@pressthenpress.com

What if I don’t like the ciders?

Everyone has different tastes and we’re bringing you a wide variety of ciders from across the Pacific Northwest. We hope that you will love every cider you receive, but it’s likely there will occasionally be a cider that’s not your cup of tea. Please pass it on to a friend and enjoy the rest of the ciders in your box.

We’re also happy to help customize your boxes to better match your flavor preferences! As a new benefit for the Northwest Cider Club, we at Press Then Press can customize the ciders in your box with a little feedback on what you do or don’t enjoy. Contact us at cider@pressthenpress.com to start the conversation!

How much does it cost?

Each club release will have a different cost, but we aim to keep the different clubs within the range of prices below.

  • Discover Cider Club:$60, plus tax, shipping, & packaging
  • Elevated Cider Club:$90, plus tax, shipping, & packaging
  • Discover & Elevated:$150, plus tax, shipping, & packaging
  • Discover 12:$120, plus tax, shipping, & packaging

You can see the current box info on the Explore page.

When does my card get charged?

Short Answer: You will be charged right away at sign-up and that charge covers the cost of your first box of cider. For each subsequently quarterly cider club box, you’ll receive an e-mail notification that your next shipment from us is coming soon and that your credit card will soon be charged. You’ll have the option to pause your membership, reschedule the next shipment, or skip that quarter’s box.

Cider Specifics

What’s in the box?

Check out https://nwciderclub.com/explore to see what ciders are included in each release. You can also learn about past releases, download tasting notes, and more. In addition to cider, you’ll receive some extra goodies in each box.

We’re also happy to help customize your boxes to better match your flavor preferences! As a new benefit for the Northwest Cider Club, we at Press Then Press can customize the ciders in your box with a little feedback on what you do or don’t enjoy. Contact us at cider@pressthenpress.com to start the conversation!

Are tasting notes provided?

Tasting notes will arrive in your box and will also be posted in the Explore section of the website. We’ll be adding more content as the club grows.

What if I only like dry cider?

Then Northwest Cider Club is for you! Our clubs feature Northwest craft ciders that are dry and off-dry (0 – 3 brix). Occasionally we include a semi-sweet cider for variety.

We’re also happy to help customize your boxes to better match your flavor preferences! As a new benefit for the Northwest Cider Club, we at Press Then Press can customize the ciders in your box with a little feedback on what you do or don’t enjoy. Contact us at cider@pressthenpress.com to start the conversation!

How do I order the cider I loved from the last box?

We can help with that! Press Then Press carries more than 400 ciders and you can place an order any time through our website at Press Then Press Cider Shop. As a NW Cider Club member, you’ll get 10% off any additional orders you make with us throughout the year! (E-Mail us if you lost your discount code).

If you don’t see the cider you want, contact us and we can likely place a custom order for you.

What is cider? Why do you say cider and not hard cider?

At its core, cider is fermented apple juice. Cider is also: rich in history, rich in flavor, rich in antioxidants, and most excitingly, Northwest ciders are rooted in one of the most diverse landscapes and apple growing regions in the world. In most of the world, “cider” means fermented, alcoholic apple juice and “sweet cider” means unfermented apple juice. You can read more about cider and why we love it at https://www.nwcider.com/about-cider/

Does cider expire?

Our club ciders are shelf stable and like wine, most will hold up fine for up to a year or more. Because many have unique, nuanced flavor profiles and we select them for the season, we encourage you to enjoy before the next club box arrives (family and friends can often help with this!). If you are saving a cider for a special event or pairing, we suggest enjoying within 6 months.

How can I give feedback about a cider?

Absolutely, we’d love to hear from you. Please email us at cider@pressthenpress.com. As a reminder, we can make customizations to your future boxes based on feedback you have – so please do let us know which ones you enjoyed most, or if you have any special requests moving forward!

General

What is the NW Cider Club?

The NW Cider Club is a new way to experience cider. We send you a selection of hard to find, expertly curated ciders to your door each quarter. This one of a kind club brings together cideries from across the northwest to provide you with unique bottles, tasting experiences, and a place to connect with other cider lovers.

Where is the Northwest?

Our region includes the lush and diverse states of Washington, Oregon, Montana, and Idaho. The Northwest Cider Association also represents member cideries from British Columbia in Canada.

Who operates the NW Cider Club?

The Northwest Cider Clubs is now operated by Press Then Press, another knowledgable and reputable business that’s been selling boxes of high quality northwest cider for connoisseurs for several years.  Go to pressthenpress.com

How do you select the ciders?

The experts at Press Then Press first pick a theme for each box. Then we select cideries to feature and collaborate with cider makers to craft ciders that fit within that theme. Every box is different and you won’t want to miss any of them!

I love this cider so much I took it on a hike and want to share the pictures with you.

Awesome! Please share your pictures on social media, tag @nwcider and @nwciderclub.

How do I sign up?

I have a question that you didn’t answer in this long and extremely interesting FAQ. How do I get in touch?